Despite its potential, AI is not without its flaws. As the recent NHS hack demonstrated, electronic data is vulnerable to attack and we must consider how we can secure building and other sensitive data within AI to ensure that it cannot be compromised in any way. This process must take place in conjunction with the development of these systems, so we can address the issue from the outset, rather than wait for an incident to happen and have to respond retroactively.
Although it is in its infancy, AI has tremendous potential to transform the way we operate buildings and as an industry we must start thinking now about its adoption and the associated implications. Only then can we ensure that we can reap the benefits, while managing any potential risks.